"Our Hosting System was created by industry veterans specifically for web designers and developers seeking an easy-to-use, 100% reliable way to host customer websites at a profitable price point."



A little info about our partner company


What we will deliver to you


A detailed look at our new relationship


Our Story


We were a two-man operation: a graphic artist and a web developer. Everyone said that for the sites we wanted to create, we really needed to get our own server and spend the time to manage it. But to us, that was as crazy as saying that to sell t-shirts online, we had to spend our time driving a Mack truck doing the deliveries. There had to be a better way to host our projects. Right?


Is there a setup fee?
Is there a minimum contract?
Is there a termination contract fee?
What is your uptime guarantee and downtime compensation policy?
Can I upgrade my plan at any time?
What are your excess bandwidth charges?
What are your excess web space charges?
How often will my site be backed up?
Do you offer secure server and ecommerce capabilities as an upgrade?
Do you offer an affiliate program or referrer bonuses?
Is your free tech support available 24 hours a day, 7 days a week?
Just how large will my web site be permitted to grow?
Do you support ASP?
Do you support PHP?
Do you support JSP?
Do you support FrontPage Extension?
Do you support CGI, Perl, C/C++, Java, Python?
Do you provide MySQL database?
What Control Panel are you using?
What kind of servers are you using?
How fast the server connection is?
How do I open an account?
How long does it take to set up an account?
How many accounts do you put on each server?
Which methods of payment are available?
How do I cancel my account?
Is there a setup fee?
No, there is no setup fee or any kind of hidden cost.
Is there a minimum contract length?
There is no minimum contract length.
Is there a termination contract fee?
No, there is no termination fee.
What is your uptime guarantee and downtime compensation policy?
We offer a 99% Uptime Guarantee, and only under the following terms will a refund for the month affected by a breach of this guarantee be issued:
  • Server downtime due to overloading or system error.
  • Server downtime due to mismanagement or poor maintenance.
  • Server downtime due to any other instance except the following:
    Limitations:
  • Server downtime caused due to server upgrades.
  • Server downtime due to outages caused by natural disasters.
  • Server downtime that is planned, and a 24 hours notice has been issued to all clients.
    Please e-mail sla@lis.com.au if you find that the 99% uptime guarantee has been breach of this guarantee.
  • Can I upgrade my plan at any time?
    You will be able to switch from Monthly to Annual Cycle at any time.
    What are your excess bandwidth charges?
    Please, check out our Hosting plans for up to day prices.
    What are your excess web space charges?
    Please, check out our Hosting plans for up to day prices.
    How often will my site be backed up?
    We do nightly off stie backups!
    Do you offer secure server and ecommerce capabilities (shopping carts etc.) as an upgrade?
    We offer our help to choose SSL vendor and for free of charge SSL crtificate installation. ( You will have to buy SSL certificate ). Also you will have to buy an unique/static IP address for your site to be able to install the certificate.
    As for ecommerce software we would recommend you to use osCommerce.
    osCommerce combines open source solutions to provide a free and open development platform, which includes the powerful PHP web scripting language, the stable Apache web server, and the fast MySQL database server.
    Do you offer an affiliate program or referrer bonuses?
    Please contact us about becoming an affiliate and we will email you our program.
    Is your free tech support available 24 hours a day, 7 days a week?
    Yes, we offer 24/7 Email support and also we will provide you an emergency pager number.
    Just how large will my web site be permitted to grow while being hosted by your company in terms of hard drive space and data transfer?
    Any site using what we deem to be using excessive CPU cycles or any resources that cause strain to other sites may be offered new terms.
    Do you support ASP?
    No, we do not support Active Server Pages.
    Do you support PHP?
    Yes, we support the latest PHP4.
    Do you support JSP?
    No, we do not support JSP.
    Do you support FrontPage Extension?
    Yes, however this must be requested per account.
    Do you support CGI, Perl, C/C++, Java, Python?
    Yes, all of these types of scripting languages are installed on our servers.
    Do you provide MySQL database?
    Yes, we support MySQL database server.
    What Control Panel are you using?
    We are using the Plesk Control Panel,
    What kind of servers are you using?
    Your account will be stored on a server with at least 512 of RAM and 1 GHz PIII processors, running in Redhat 7.2 platform with Apache Web server.
    How fast the server connection is?
    Our servers are connected to a national backbone that is ranked among the top in the nation. With dual OC3 (155Mbps) connections to several major exchange points, (including MAE-West in San Jose, CA; PAIX in Palo Alto, CA; AADS in Chicago, IL; NYIIX in New York, NY; and MAE-East in Vienna, VA) forming rings around the nation.
    How do I open an account?
    All you need to do is to go to Hosting Plans and choose your hosting plan. Click on the "Order" button and fill in the form displayed. Once you have submitted the form, we will send you a welcome email that will contain the necessary information for you to start publishing your site.
    How long does it take to set up an account?
    Orders submitted before 4:00 PM EST, which include valid credit card information, will be processed the same day and are usually set up within 2 hours. Once an account is set up, an email with a subject line of: "Welcome To Leading Internet Solutions" will be sent to you including your login information, password, FTP hostname and your access information for our Members Only services. You can begin uploading files to your new hosting account immediately. You will be given a location to access your site by way of FTP and the Web prior to the completion of your domain registration or transfer.
    How many accounts do you put on each server?
    It depends on the performance of our servers, the number of accounts per machine ranges from 30-200. We put approximately 1/3rd of what the server can handle. We do this to ensure that all client sites run as smoothly as possible.
    Which methods of payment are available?
    We accept online payment via Credit Card and Bank Transfer
    How do I cancel my account?
    Send the request to cancel@lis.com.au

     


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